Hire Right, Fire Fast: Facing Up to Hiring Mistakes
Blog

Hire Right, Fire Fast: Facing Up to Hiring Mistakes

Hire Right, Fire Fast~ Facing Up to Hiring Mistakes ~ December, 2010 By Kathleen Quinn Votaw Of course you want the best talent available for your business, with the characteristics and personality that fit your culture. Hiring the “right” people … Read More

Learn More
Curiosity Kills the Cat But Wins the Customer
Blog

Curiosity Kills the Cat But Wins the Customer

Curiosity kills the cat but wins the customer ~ November, 2010 By Kathleen Quinn Votaw If you’re searching online for a blind date, you can narrow the field demographically to, let’s say, people between age 35 and 45 who live … Read More

Learn More
Ready to Return to Robust Growth!- Thoughts on Jack Daly's Six Principles
Blog

Ready to Return to Robust Growth!- Thoughts on Jack Daly's Six Principles

Ready to return to robust growth! ~ October, 2010 Thoughts on Jack Daly’s six principles I have to tell you, I’m done with the “new normal.” Let’s get back to business! It was in this state of mind that I … Read More

Learn More
How to Make Future-Focused Decisions
Blog

How to Make Future-Focused Decisions

How to make future-focused decisions ~ September, 2010 A district manager for Starbucks noticed that she was losing customers in her stores. She checked out her competition and found that they were offering sweetened coffee drinks, not offered by Starbucks. … Read More

Learn More
Why Training Should be the Last Thing You Cut
Blog

Why Training Should be the Last Thing You Cut

Why training should be the last thing you cut ~ August, 2010 An organization I’m familiar with anticipated doubling its size within a year and, in order to manage the change that growth would bring, put in a new layer … Read More

Learn More
Trust Me, 100 Percent
Blog

Trust Me, 100 Percent

Trust me - 100 percent~ July, 2010 To paraphrase Jerre Stead, the wise chairman and CEO of IHS, Inc., one of Colorado’s largest and most successful global companies: When you operate with 100 percent trust, great people do great things. … Read More

Learn More
The Courage to Believe in Your People: Your One Sustainable Competitive Advantage
Blog

The Courage to Believe in Your People: Your One Sustainable Competitive Advantage

The courage to believe in your people: Your one sustainable competitive advantage ~ June, 2010 Most of us don’t have the courage to do what Nordstrom did. For many years, this was all that employees received in the way of … Read More

Learn More
Wired for Work and Wired for Wisdom: Why you need both kinds of brains in your business
Blog

Wired for Work and Wired for Wisdom: Why you need both kinds of brains in your business

Wired for work and wired for wisdom: Why you need both kinds of brains in your business ~ May, 2010 By Kathleen Quinn Votaw For the first time there are four generations in the workplace—and two of them are often … Read More

Learn More
The Secret Behind Living Your Brand
Blog

The Secret Behind Living Your Brand

The secret behind living your brand ~ April, 2010 By Kathleen Quinn Votaw The statistics on why companies lose customers haven’t changed for years. Is anyone listening? A full 68 percent of customers who leave are turned away, not by … Read More

Learn More
The Triple Bottom Line and Talent Management
Blog

The Triple Bottom Line and Talent Management

The triple bottom line and talent management ~ March, 2010 By Kathleen Quinn Votaw Leading authors are writing about it; conferences are featuring it; and many are calling on corporations to report on it. The triple bottom line—people, profits and … Read More

Learn More