Leadership, which is at the heart people skills, can be learned. Every one of your managers needs to be trained in core leadership skills such as communication, planning and goal-setting, delegating, and resolving conflict.
It takes just one leader modeling the “wrong” values to undermine not only your culture but your financial success. Study after study shows that companies with senior leadership teams that are in full alignment with their organization’s mission, vision and values create cultures where employees can perform at their best and toward a common purpose. There is no better way to build a competitive advantage and differentiate your brand.