How to Build a Camelot Culture and Win Top Talent

In case it slipped by you, there was a critical culture shift in 2020 when the concept of employee engagement was replaced by “employee experience.” This is not semantics. It’s a new perspective on how employees should be treated in the workplace. It requires that employers create the same positive experience inside our companies that we have always provided on the customer level. I call this a “Camelot” culture, […]

Building Faith to Survive the Great Resignation

We are in the throes of a “great resignation” that’s bigger than anyone expected. According to the Department of Labor, a record four million workers quit in April alone, and Gallup research finds that 48 percent of our working population is currently searching actively for a job or watching for new opportunities. Pandemic fatigue, burnout, […]

Leading to Attract and Retain Top Talent

So, you’ve found the right person for a critical role in your business: the skills and experience you need, solid character and values, fun personality, and cultural fit. You know this person is interviewing with other companies … what’s the one thing you can do as a leader to make sure this candidate chooses you […]

How to stem the tide of turnover

A “title wave of turnover,” a “turnover tsunami,” call it what you like, but 52 percent of employees plan to leave their jobs in 2021, a 43 percent increase over the two previous years, according to Achievers’ data. Most people quit or stay for reasons related to your workplace environment. Understanding specifically why they come […]

Make hourly hiring human again

For decades, we’ve tended to treat hourly workers, those at the lower-skill, lower-pay end of our businesses, as expendable and “less than” as candidates and employees. These people, as important to our business as any other, represent about 58 percent of the U.S. labor force according to the BLS—and because of their often customer-facing roles, […]

Build a pipeline for diversity and inclusiveness

The entire world is talking about diversity and inclusion. They’re in vogue now, but we all know that welcoming diversity and being inclusive have always been the right things to do. Right, but not necessarily simple. Believing in them, talking about them, naming them as core values, and incorporating them into your culture create awareness—but […]

Right-on-the-nose recruiting for top people

Employment today is as much about purpose and relationship as it is about the job. Why do you do what you do—can you express it clearly? And what’s so special about your leadership—why would people want to follow you into battle every day? How well do you communicate your “why” to candidates and employees? How […]

Setting Crucial Expectations for Remote Work

Wi-Fi makes location irrelevant. No matter how much the distance between you and your remote team, setting expectations provides the road map you need to achieve your goals. Clear, mutual expectations enable you to establish milestones and celebrate progress; delegate more easily and hold people accountable; and engage high achievers looking for a challenge. We’ve […]

How can I be a GREAT leader in a virtual world?

By Kathleen Quinn Votaw When everyone is working in the same place and the culture is positive, leadership is magical. You feel like the charismatic boss you are as you build relationships, observe behavior, take the team out to lunch, mentor, coach, share knowledge, and motivate your people to achieve great things for themselves and […]

Tech Tools for Strategic HR Leaders

By Kathleen Quinn Votaw In addition to managing everything related to employees, including an organization’s culture, HR teams today play a strategic frontline role in the development, growth, and productivity of the business itself—and need to accomplish it all on an ever-tightening budget. This would be impossible without the latest technologies at your fingertips. According […]