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Top Priority in 2019: Improving the Candidate Experience
What’s it like to apply for a job at your company? Despite our current fierce competition for top talent, nearly 60 percent of job seekers say they have a poor candidate experience. Typically, it feels like their resume and carefully crafted cover letter went into a black hole. They’re usually told...
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Lead By Reaching For Your Best Self
I’ve discovered that vulnerability is the most fundamental and hardest-to-learn trait on the path to exceptional leadership—the path I’ve tried to follow for the past 30 years. It’s with this in mind that I admit to you, at age 52, that I know I have not always been kind or patient, and if I have...
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What the Rise of the Individual Means to Your Business
“Companies with a strong mission and purpose outperformed the S&P 500 by 8-fold over a 20 year period,” says Deloitte/Bersin in their 2018 report, “The Rise of the Individual in the Future of Work.” These companies, they say, have “soul.” Who would have thought, until now, that we’d think of a...
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Becoming the One They Choose
Now that there are more job openings than people to fill them, it is the time to get really serious about being the best company you can possibly be. This year we see the rise of the individual, where top talent takes over the catbird seat—able to pick where they want to work rather than wait for...
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Strategic Recruiting Defined
No one would argue that sales and marketing are strategic business functions. They get strong executive support and the big budgets because they feature data-driven decision-making, market segmentation, powerful branding, and customer focus. Recruiting, on the other hand, has long been known as...
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Happily and Productively Remote
Not long ago, the CFO of a fast-growing $150 million company with 80 sales reps was planning to move to a bigger, better location. I suggested that he not move everyone into the new space and, instead, arrange for some of the reps to work remotely. I was shocked by his answer: “No, because I don’t...
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15 Years and 15 Lessons Learned
What it means to be an effective leader has changed dramatically since I founded TalenTrust in 2003, because workplaces themselves have changed. Gone—or going—are the unbendable rules, inflexibility in how and where to work, micromanagement, pedestals and hierarchy, minimal time off, and virtually...
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A Strategic Plan For Winning Talent
CEOs cannot achieve success alone. Every CEO needs partners in strategy, and I will argue for many reasons that their most important partner is a talented and trusted CHRO. The chief reason is our increasingly fierce talent war, which means that finding and keeping the right people has never been...
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It Doesn't Pay To Be Cheap
If there is one word that cuts through the complexity of employee compensation, it's fairness. Fair pay for the actual work, and fair pay in relation to colleagues and market expectations. There are many reasons to make fairness the cornerstone of your compensation philosophy and practices, not the...
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