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Sales Driven by Intimacy
What does customer intimacy feel like? Many people don’t know because they’ve never experienced it, whether they’re sitting in the buyer’s or the seller’s seat. An intimate customer relationship is based on alignment, understanding, and deep connection.
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Lighten the Load with Kindness - 2nd Release March 26, 2020
“I am sure many of you have been reflective lately and struggling with your own reaction to our current realities. This article/blog was first published in March 2015 and even more important today. Let’s rise up together!”
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Should I Stop Recruiting During COVID-19? NO & HELL NO!
Business and people continuity are inseparable. One depends on the other. If you’re in business, you’d never stop looking for customers. And you should never stop looking for candidates either—under any circumstance! Difficult situations like the one we’re in now are a good time to fill the top of...
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Recruiting Has Changed. Have You?
Quit doing what you’ve been doing for the last 50 years! Recruiting is changing dramatically and far too many business leaders and HR professionals continue to do things the same old way—the wrong way. They need to adapt quickly, or the industry will leave them, and their organizations, behind....
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The Way They Start Affects How Long They Stay
You make only one first impression. That’s true for individuals—and it’s true for businesses. How people experience your company starts before they are applicants or candidates and ends long after they’ve left your organization. Having an exceptional recruitment process that both engages and...
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The Many Ways to Put Your People First
If people are your most important asset (yes, they are) and their talent your top competitive edge, how do you show that you value them above everything else? Saying so—over and over—is important. But unless those words are backed by your culture and practices, your employees may be looking for a...
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10 Reasons Top Employees Quit
If it feels like you’re spending a lot of time and money on recruiting these days, you’re right. Hiring has never been as hot. Today, people are quitting at a rate equivalent to 30 percent turnover a year, a number that’s not sustainable. 76 percent of employees are either actively looking or open...
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Letting Go with Gratitude
It has only been three months, so I’m still in the traumatic mind-frame of an empty-nester. My son John, blissfully off at college, is stepping into his adult life with the world at his feet. Letting go of someone or something precious, or a situation that’s comfortably familiar, is hard. Viewing...
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Clues That You’re Not Recruiting Strategically
If your answer to the question, “what’s your recruiting strategy?” is “LinkedIn” or “Indeed,” then you don’t get it. Posting jobs is a recruiting tactic, and one that you should use, but it’s a long way from a recruitment strategy that incorporates multiple tactics to ensure you compete...
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Do You Know Who’s On Your Bus Or Are You Guessing?
As Jim Collins famously advises in his book Good to Great: “It is better to first get the right people on the bus, the wrong people off the bus, and the right people in the right seats, and then figure out where to drive.” Assessments help organizations follow this wisdom by taking the guesswork...
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